--- title: "Security Reminder: Multi-Factor Authentication" description: MFA (Multi-Factor Authentication) is an added step to the login process that helps protect your account. Sometimes this process is a one-time code sent to your phone, a code shown in your application to enter, the pop-up alert in your application to approve, or a robocall to your phone asking you to approve a login. image: https://blog.hawaiiantel.com/hubfs/Blog-Security-Reminder.jpg --- -   -   -   -   [![Hawaiian Telcom](https://blog.hawaiiantel.com/hs-fs/hubfs/HAWN_TELCOM_LOGO_two-color-RGB%20(1).png?width=350&height=124&name=HAWN_TELCOM_LOGO_two-color-RGB%20(1).png "Hawaiian Telcom")](http://www.hawaiiantel.com) - [Residential](https://www.hawaiiantel.com) - [Business](https://www.hawaiiantel.com/business) - [Wholesale](https://www.hawaiiantel.com/wholesale-carrier-services) - [About US](https://www.hawaiiantel.com/about-us) ≡︎Menu ## [Connections](https://blog.hawaiiantel.com/connections) ### The Hawaiian Telcom Blog - - [Internet / WiFi](https://blog.hawaiiantel.com/connections/tag/topic-internet-wifi) - [Television](https://blog.hawaiiantel.com/connections/tag/topic-television) - [Voice](https://blog.hawaiiantel.com/connections/tag/topic-voice) - [Security](https://blog.hawaiiantel.com/connections/tag/topic-security) - [Cloud](https://blog.hawaiiantel.com/connections/tag/topic-cloud) - [IT Solutions](https://blog.hawaiiantel.com/connections/tag/topic-it-solutions) - [Community](https://blog.hawaiiantel.com/connections/tag/topic-community) - [Technical Support](https://blog.hawaiiantel.com/connections/tag/topic-technical-support) - [Visit Hawaiiantel.com](http://hawaiiantel.com) - [Home](https://blog.hawaiiantel.com/connections) - Security Reminder: Multi-Factor Authentication # Security Reminder: Multi-Factor Authentication ![](https://blog.hawaiiantel.com/hubfs/Blog-Security-Reminder.jpg) By [Mike Kober](https://blog.hawaiiantel.com/connections/author/mike-kober) on Jun 16, 2022, 1:33:01 PM Tags: [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) MFA (Multi-Factor Authentication) is an added step to the login process that helps protect your account. Sometimes this process is a one-time code sent to your phone, a code shown in your application to enter, the pop-up alert in your application to approve, or a robocall to your phone asking you to approve a login.   This extra step keeps attackers out of your account because they can’t get this code directly in most cases. However, as they commonly do, attackers have devised several schemes to get around this. Sometimes, they send a login request hoping the end-user will click “Approve,” thinking they might have triggered the message somehow. Sometimes they will call you pretending to be “Microsoft” or “Apple” and ask you to read them the code because of a problem with your account. Caller ID is frequently faked. In any of these scenarios, it’s important to remember that this verification code is just like a password – it should never be disclosed to anyone except the website requesting it!   As with your password, if there is a legitimate need for an IT Support person to have this information, they have ways to work around or reset this information. You should never need to provide either. Always report any suspicious cyber activity to your IT department. They can assist in verifying anything suspicious. Your report may also prevent others from being attacked.  **As a reminder:**  - NEVER give your password to anyone.  - NEVER give out verification codes  Report any suspicious verification attempts to your IT department. --- CBTS | Hawaiian Telcom has been helping many customers improve their cyber security posture. Solutions like [Email Security](https://www.hawaiiantel.com/business/Business/Products-Services/Security/Email-Security), [Endpoint Protection](https://www.hawaiiantel.com/business/Business/Products-Services/Security/End-Point-Protection), or even [Managed IT](https://www.hawaiiantel.com/business/Business/Products-Services/IT-Services/Managed-IT), can greatly lessen the risk of a cyber attack. If you would like to chat more about securing your business please call us at [808-777-6027 ](tel:%20808-777-6027)or [visit our website](https://www.hawaiiantel.com/business/Business/Products-Services/IT-Services/Managed-IT) for more information.  ---   Share this article: - [Tweet](https://twitter.com/share) [Email](mailto:?body=I%20thought%20you%20might%20enjoy%20reading%20this%20article%0A%0Ahttps%3A%2F%2Fblog.hawaiiantel.com%2Fconnections%2Fsecurity-reminder-multi-factor-authentication&subject=Check%20out%20the%20latest%20news%20from%20Hawaiian%20Telcom) ### Trending 1[When the Storm Hits, Fiber Stays Strong](https://blog.hawaiiantel.com/connections/when-the-storm-hits-fiber-stays-strong) 2[Fiber-Optics Key to Digital Resilience](https://blog.hawaiiantel.com/connections/fiber-optics-key-to-digital-resilience) 3[Hawaiian Telcom’s Summer of Community Connection](https://blog.hawaiiantel.com/connections/hawaiian-telcoms-summer-of-community-connection) 4[Fiber-optic cables help with leak detection](https://blog.hawaiiantel.com/connections/fiber-optic-cables-help-with-leak-detection) 5[Peace of Mind for Condo Residents Starts with Fiber-Optics](https://blog.hawaiiantel.com/connections/peace-of-mind-for-condo-residents-starts-with-fiber-optics) #### OTHER RELATED ARTICLES [![](https://blog.hawaiiantel.com/hubfs/shoppingscams.png)](https://blog.hawaiiantel.com/connections/scams-triple-for-year-end-shopping-this-is-how-you-stay-safe) [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) [Scams Triple for Year-End Shopping: This Is How You Stay Safe](https://blog.hawaiiantel.com/connections/scams-triple-for-year-end-shopping-this-is-how-you-stay-safe) [![](https://blog.hawaiiantel.com/hubfs/BankScamsBlog.png)](https://blog.hawaiiantel.com/connections/how-scammers-steal-your-money) [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) [How Scammers Steal Your Money](https://blog.hawaiiantel.com/connections/how-scammers-steal-your-money) [![](https://blog.hawaiiantel.com/hubfs/SellingOnline.png)](https://blog.hawaiiantel.com/connections/buying-used-avoid-marketplace-scams-with-these-tips) [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) [Buying used? Avoid marketplace scams with these tips](https://blog.hawaiiantel.com/connections/buying-used-avoid-marketplace-scams-with-these-tips) [![](https://blog.hawaiiantel.com/hubfs/Over-shoulder-laptop.png)](https://blog.hawaiiantel.com/connections/did-you-just-click-a-scam-link-heres-what-to-do-next) [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) [Did you just click a scam link? Here's what to do next.](https://blog.hawaiiantel.com/connections/did-you-just-click-a-scam-link-heres-what-to-do-next) [![](https://blog.hawaiiantel.com/hubfs/BLOG%20How%20Ransomware%20Works%20and%20How%20to%20Protect%20Your%20Business.png)](https://blog.hawaiiantel.com/connections/business-cybersecurity-101-how-ransomware-works) [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) [How Ransomware Works and How to Protect Your Business](https://blog.hawaiiantel.com/connections/business-cybersecurity-101-how-ransomware-works) [![](https://blog.hawaiiantel.com/hubfs/blog%20techview%20data%20breaches%20hit%20small%20businessses%20the%20hardest.jpg)](https://blog.hawaiiantel.com/connections/data-breaches-often-hit-small-businesses-hardest) [News](https://blog.hawaiiantel.com/connections/tag/type-news) [Cybersecurity](https://blog.hawaiiantel.com/connections/tag/type-cybersecurity) [Data breaches often hit small businesses hardest](https://blog.hawaiiantel.com/connections/data-breaches-often-hit-small-businesses-hardest) Get recent posts straight to your inbox. © 2026 Hawaiian Telcom. All Rights Reserved. - [Careers](https://www.hawaiiantel.com/about-us/careers) - [Investor Relations](https://www.hawaiiantel.com/about-us/investor-relations) - [Privacy Policy](https://www.hawaiiantel.com/about-us/privacy-policy) - [Broadbrand Policy](https://www.hawaiiantel.com/about-us/broadband-policy) - [Service Terms and Conditions](https://www.hawaiiantel.com/about-us/terms-conditions) - [Tariffs](https://tariffs.net/hawaiiantel/) - [Site Map](http://www.hawaiiantel.com/SitemapPage/tabid/1531/Default.aspx) - [Facebook](https://www.facebook.com/hawaiiantelcom) - [Twitter](https://twitter.com/HawaiianTel) - [Youtube](https://www.youtube.com/user/hawaiiantelcom) - [LinkedIn](https://www.linkedin.com/company/hawaiian-telcom)