Hawaiian Telcom teams continue to serve our customers and community during this challenging time. The company remains committed to collaborating with emergency operations officials, other cell service providers, businesses and individuals as teams continue to restore services on Maui. Leveraging our resilient fiber facilities and central offices that remained operational during the wildfires, Hawaiian Telcom teams successfully restored connectivity to the company’s central offices in Lāhainā and Nāpili.
As a result, more than 1,500 customers, including the Maui Police Department and key establishments such as banks and hotels in West Maui, have their communication services fully operational once again. Altogether, communication services have been restored to more than 11,000 customers in Nāpili, Kā’anapali, Kapalua and Makawao. Phone service has been restored in Kula, and crews continue to work on restoring internet service there.