Get discounts on services when you apply for a financial assistance program

It's our priority to ensure that more people in Hawaii have access to reliable services -- that's why we offer financial assistance programs to support those in need. If you or someone you know could benefit from discounted internet or phone service, learn more about the special programs offered below and how to apply: Internet Kokua for Internet, Lifeline for Home Phone service, or Kupuna TV for TV service.

Lifeline Program 

The Lifeline program provides discounts on your local Home Phone service if you meet certain federal and/or state qualifications. Discounts are available on Basic Service and Go Local Plus. Click here for more information on the Lifeline program. 

Internet Kokua Program 

The Internet Kokua program provides discounts on Internet service for those who meet certain qualifications. If your service address is copper-served, you may be eligible to receive High-Speed Internet Basic (up to 7 Mbps download) for $9.95/month, which includes the Wireless Gateway Service Fee. 
 
If your service address is fiber-served, you may be eligible to receive High-Speed Internet Ultimate (up to 25 Mbps download) for $12.95/month, which includes the Wireless Gateway Service Fee. 
 
Click here to learn more about the Internet Kokua program and see if you are qualified. 

Kupuna TV

The Kupuna TV Discount provides discounts on Hawaiian Telcom's Base TV Package Tier for those who meet certain qualifications.

If you have a TV and Internet Bundle, you may be eligible to receive a $5 discount off of your Base TV Package Tier (Basic, Advantage, Advantage Plus or Starter).

We require proof of eligibility for you to receive the monthly discount on your bill. In addition, if you are currently or have been a Hawaiian Telcom customer within the last year, your service cannot have been suspended for non-payment.

Click here to learn more about the Kupuna TV Discount and see if you are qualified.